Access Services


Information and Assistance

Resource and service information for seniors, persons with a disability, family, caregivers, and professionals.


Care Management

A program designed to locate, mobilize, and arrange for a variety of in- home services for frail and elderly adults.


Case Coordination and Support

Assessment and assistance to link older persons with available services.


MI Choice Medicaid Waiver Program

Provides services to help you remain independent in your own home, the home of another, an Adult Foster Care Home, or a Home for the Aged.


Michigan Medicare and Medicaid Assistance Program

Assistance with healthcare and insurance issues with regards to Medicare and Medicaid.


Non-Emergency Medical Transportation (NEMT)

Region VII AAA provides non-emergency medical transportation in Bay, Clare, Gladwin, Gratiot, Isabella, Midland, Saginaw, Sanilac and Tuscola counties as a last resort when persons age 60 or older are unable to utilize their local public transit because they have medical appointments outside of the geographical service area of that transit, when no public transportation exists, there is no payment mechanism, and in certain other circumstances. Call for additional information, 1-800-858-1637.

Title VI Notice to the Public

The Region VII Area Agency on Aging is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on behalf of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964 and Federal Transit Administration (FTA) Circular 4701.1B. For more information on Title VI or to file a complaint, contact:

Kristina Rubis, SHRM-CP, CIRS-A/D
Human Resource/Information & Assistance Supervisor
Region VII AAA
1615 S. Euclid Avenue
Bay City, Michigan  48706
Phone: (989) 893-4506